.page-atendimento .theme-light :focus-visible { outline-color: var(--cyan-700); }

[data-filter-group][hidden], [data-filter-empty][hidden] { display: none !important; }

.page-atendimento .notice a,
.page-atendimento .check-list a,
.page-atendimento .faq__body a,
.page-atendimento .careers__how a {
  color: var(--accent); font-weight: 600;
  text-decoration: underline; text-decoration-thickness: 1.5px; text-underline-offset: 3px;
}
.page-atendimento .notice a:hover,
.page-atendimento .check-list a:hover,
.page-atendimento .faq__body a:hover { text-decoration-thickness: 2.5px; }

.page-atendimento .check .field-error { grid-column: 2; }
.page-atendimento .check { cursor: default; }

.page-atendimento .split h2 + .lead { margin-top: 18px; }

.shortcuts > .card { display: flex; flex-direction: column; gap: 12px; }
.shortcuts > .card .card__icon { align-self: flex-start; }
.shortcuts > .card .link-arrow { align-self: flex-start; margin-top: auto; padding-top: 10px; }
@media (max-width: 640px) {
  .shortcuts { gap: 12px; }
  .shortcuts > .card {
    display: grid; grid-template-columns: 52px minmax(0, 1fr); column-gap: 16px; row-gap: 6px;
    align-content: start; padding: 20px 20px 20px 18px; border-radius: var(--r-md);
  }
  .shortcuts > .card > * { grid-column: 2; }
  .shortcuts > .card .card__icon { grid-column: 1; grid-row: 1 / span 4; width: 52px; height: 52px; margin: 0; }
  .shortcuts > .card h3 { font-size: 1.125rem; }
  .shortcuts > .card p { font-size: .96875rem; }
  .shortcuts > .card .link-arrow { padding-top: 4px; font-size: .96875rem; }
}
.page-atendimento .check input { cursor: pointer; }

.contact-hero .container {
  display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
  gap: clamp(40px, 6vw, 96px); align-items: center;
}
.contact-hero__text { max-width: 640px; }
.contact-hero__meta {
  list-style: none; display: flex; flex-wrap: wrap; gap: 10px 26px;
  margin-top: 36px; color: var(--text-2); font-size: .9375rem;
}
.contact-hero__meta li { display: inline-flex; align-items: center; gap: 9px; }
.contact-hero__meta .i { color: var(--cyan-300); }
.contact-hero__media {
  position: relative; isolation: isolate; overflow: hidden; margin: 0;
  aspect-ratio: 4 / 4.5; max-height: 640px; width: 100%; justify-self: end;
  border-radius: var(--r-xl); background: var(--surface-2);
  box-shadow: 0 0 0 1px var(--line), var(--shadow-lg), 0 0 140px -40px rgb(27 161 226 / .5);
}
.contact-hero__media img { width: 100%; height: 100%; object-fit: cover; object-position: 62% 32%; }
.js .contact-hero__media img { animation: contact-in 1.8s var(--ease-out) both; }
@keyframes contact-in { from { transform: scale(1.08); opacity: .35; } }
.contact-hero__media::after {
  content: ""; position: absolute; inset: 0; pointer-events: none;
  background: linear-gradient(0deg, rgb(7 11 22 / .78), rgb(7 11 22 / 0) 46%);
}
.contact-hero__chip {
  position: absolute; z-index: 1; left: 18px; right: 18px; bottom: 18px;
  display: grid; grid-template-columns: 44px minmax(0, 1fr); gap: 14px; align-items: center;
  padding: 14px 16px; border-radius: 18px;
  background: rgb(14 20 40 / .5);
  backdrop-filter: blur(16px) saturate(160%); -webkit-backdrop-filter: blur(16px) saturate(160%);
  box-shadow: inset 0 0 0 1px rgb(255 255 255 / .14);
  color: var(--text-2); font-size: .875rem; line-height: 1.4;
}
.contact-hero__chip strong { display: block; font-size: 1rem; color: var(--text); }
.contact-hero__chip-icon { width: 44px; height: 44px; border-radius: 50%; display: grid; place-items: center; background: var(--cyan); color: #fff; }
@media (max-width: 900px) {
  .contact-hero .container { grid-template-columns: 1fr; }
  .contact-hero__media { aspect-ratio: 4 / 3.3; max-height: none; justify-self: stretch; }
  .contact-hero__media img { object-position: 60% 28%; }
}
@media (max-width: 760px) {
  .contact-hero .btn-row .btn, .ombuds-hero .btn-row .btn { flex: 1 1 100%; }
  .contact-hero__meta { margin-top: 28px; font-size: .875rem; gap: 10px 18px; }
}

.channels { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 270px), 1fr)); gap: 16px; }
.channels .contact-card { min-height: 104px; }
.channels .contact-card > span:not(.contact-card__icon) { min-width: 0; overflow-wrap: anywhere; }
.contact-card--go { grid-template-columns: 56px minmax(0, 1fr) auto; }
.contact-card__go { color: var(--fg-3); transition: transform var(--dur-2) var(--ease-out), color var(--dur-1); }
a.contact-card:hover .contact-card__go { color: var(--accent); transform: translate(2px, -2px); }
.contact-card__go--down { rotate: 90deg; }
a.contact-card:hover .contact-card__go--down { transform: translateX(3px); }
.theme-light .contact-card__icon--wa { color: #15803D; background: rgb(34 197 94 / .14); }
.theme-light a.contact-card:hover { box-shadow: 0 0 0 1px var(--border-hi), 0 18px 40px -24px rgb(10 15 30 / .3); }
.channels-notice { margin-top: 24px; }

.split--form { grid-template-columns: minmax(0, .82fr) minmax(0, 1.18fr); align-items: start; }
.form-intro { position: sticky; top: calc(var(--header-h) + 32px); }
.form-intro .check-list { margin-bottom: 0; }
.form-intro .notice { margin-top: 28px; }
.form-card {
  padding: clamp(24px, 3.4vw, 44px); border-radius: var(--r-xl);
  background: var(--surface);
  box-shadow: 0 0 0 1px var(--border), 0 30px 80px -40px rgb(10 15 30 / .35);
}
.form-card .field { align-content: start; }
.form-card__hint { margin: 0; font-size: var(--fs-small); color: var(--fg-2); }
.form-card fieldset { border: 0; padding: 0; margin: 0; min-width: 0; }
.form-card fieldset > legend { padding: 0; margin-bottom: 10px; font-size: .9375rem; font-weight: 600; color: var(--fg); }
.form-card .field label small { font-weight: 400; }
.form-card .chips span { min-width: 0; padding: 0 18px; }
.form-card .btn--block { margin-top: 6px; }
@media (max-width: 960px) {
  .split--form { grid-template-columns: 1fr; }
  .form-intro { position: static; }
}
@media (max-width: 640px) {
  .form-card { padding: 22px 18px; border-radius: var(--r-lg); }
  .split--form { gap: 32px; }
}

.careers { grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr); }
.careers__media { margin: 0; aspect-ratio: 4 / 3.5; box-shadow: var(--shadow-lg), 0 0 0 1px var(--line); }
.careers__media img { object-position: 68% 50%; }
@media (max-width: 960px) {
  .careers { grid-template-columns: 1fr; }
  .careers__media { aspect-ratio: 16 / 10; }
}
.careers__how { color: var(--fg-2); margin: 0 0 24px; max-width: 52ch; }
.section--navy .careers__note { color: var(--text-2); margin: 20px 0 0; }
.section--navy .careers__note a { color: var(--text); }

.help-hero { padding-bottom: clamp(56px, 7vw, 96px); }
.help-hero::after {
  content: ""; position: absolute; z-index: -1; left: 50%; top: 58%; translate: -50% -50%;
  width: min(1100px, 120vw); aspect-ratio: 2 / 1; pointer-events: none;
  background: radial-gradient(closest-side, rgb(27 161 226 / .16), transparent 70%);
}
.help-hero__inner { max-width: 880px; margin-inline: auto; text-align: center; display: grid; justify-items: center; }
.help-hero .breadcrumbs { justify-content: center; }
.help-hero .eyebrow { margin-bottom: 14px; }
.help-hero h1 { margin: 0 0 clamp(28px, 4vw, 44px); }
.help-search { width: 100%; max-width: 720px; }
.help-search .input {
  min-height: 68px; padding: 0 24px 0 60px; font-size: 1.125rem;
  background: rgb(255 255 255 / .07);
  box-shadow: inset 0 0 0 1px var(--line-strong), 0 24px 60px -30px rgb(0 0 0 / .9);
  backdrop-filter: blur(10px); -webkit-backdrop-filter: blur(10px);
}
.help-search .input:hover { box-shadow: inset 0 0 0 1px rgb(255 255 255 / .3), 0 24px 60px -30px rgb(0 0 0 / .9); }
.help-search .input:focus { box-shadow: inset 0 0 0 2px var(--cyan), 0 0 0 6px rgb(27 161 226 / .2); }
.help-search .input::-webkit-search-cancel-button { cursor: pointer; }
.help-search .i { left: 22px; z-index: 1; color: var(--text-2); }
.help-chips { justify-content: center; margin-top: 22px; }
.help-total { display: flex; flex-wrap: wrap; justify-content: center; align-items: center; gap: 10px 26px; margin: 24px 0 0; color: var(--text-2); font-size: .9375rem; }
.help-total strong { color: var(--text); font-variant-numeric: tabular-nums; }
.help-total .link-arrow { gap: 6px; }
.help-total__down { rotate: 90deg; }
@media (max-width: 640px) {
  .help-search .input { min-height: 60px; padding-left: 54px; font-size: 1.0625rem; }
  .help-search .i { left: 18px; }
  .help-chips { gap: 8px; }
  .help-chips button { height: 40px; padding: 0 14px; font-size: .875rem; }
  .help-total { gap: 8px 18px; }
  .help-total > span { flex: 1 1 100%; }
}

.help-groups { display: grid; gap: clamp(56px, 7vw, 104px); }
.help-group { display: grid; grid-template-columns: minmax(0, .68fr) minmax(0, 1.32fr); gap: clamp(24px, 5vw, 80px); align-items: start; scroll-margin-top: calc(var(--header-h) + 24px); }
.help-group__head { position: sticky; top: calc(var(--header-h) + 32px); display: grid; gap: 18px; align-content: start; }
.help-group__head img { width: 64px; height: 64px; filter: drop-shadow(0 14px 22px rgb(8 109 168 / .22)); }
.help-group__head h3 { font-size: var(--fs-h3); }
.help-group__head p { margin: 8px 0 0; color: var(--fg-2); max-width: 30ch; }
.help-group .faq summary { padding: 22px 0; }
.help-empty {
  display: grid; justify-items: center; gap: 10px;
  padding: clamp(32px, 5vw, 64px) clamp(20px, 4vw, 48px);
  background: var(--surface); border: 1.5px dashed var(--border-hi); box-shadow: none;
}
.help-empty img { width: 88px; height: 88px; margin-bottom: 4px; }
.help-empty h3 { font-size: var(--fs-h3); }
.help-empty p { margin: 0 0 10px; max-width: 46ch; }
@media (max-width: 900px) {
  .help-group { grid-template-columns: 1fr; gap: 12px; }
  .help-group__head { position: static; grid-template-columns: 56px minmax(0, 1fr); align-items: center; gap: 16px; }
  .help-group__head img { width: 56px; height: 56px; }
  .help-group__head p { margin-top: 4px; font-size: var(--fs-small); }
}
@media (max-width: 640px) {
  .help-group .faq summary { padding: 20px 0; gap: 14px; }
  .help-group .faq__body { padding-right: 0; }
}

.contest {
  margin-top: clamp(40px, 5vw, 64px);
  display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); gap: clamp(28px, 5vw, 80px);
  padding: clamp(26px, 4vw, 56px); border-radius: var(--r-xl);
  background: radial-gradient(80% 120% at 0% 0%, rgb(27 161 226 / .16), transparent 60%), var(--surface-1);
  box-shadow: inset 0 0 0 1px var(--line), var(--edge);
  scroll-margin-top: calc(var(--header-h) + 24px);
}
.contest__head h3 { font-size: var(--fs-h3); margin: 12px 0 12px; }
.contest__head p { color: var(--fg-2); margin: 0; max-width: 34ch; }
.contest__steps { list-style: none; counter-reset: cs; display: grid; }
.contest__steps > li { counter-increment: cs; display: grid; grid-template-columns: 44px minmax(0, 1fr); column-gap: 18px; padding: 22px 0; border-top: 1px solid var(--line); }
.contest__steps > li:first-child { border-top: 0; padding-top: 0; }
.contest__steps > li:last-child { padding-bottom: 0; }
.contest__steps > li::before {
  content: counter(cs); grid-row: span 2; align-self: start;
  width: 44px; height: 44px; border-radius: 50%; display: grid; place-items: center;
  font: 700 1rem/1 var(--font-display); color: var(--cyan-300);
  background: rgb(27 161 226 / .14); box-shadow: inset 0 0 0 1px rgb(76 195 245 / .4);
}
.contest__steps > li > strong { grid-column: 2; display: block; margin: 9px 0 6px; font: 700 1.125rem/1.3 var(--font-display); letter-spacing: -.01em; color: var(--fg); }
.contest__steps > li > span { grid-column: 2; color: var(--fg-2); }
.contest__steps a { color: var(--accent); font-weight: 600; text-decoration: underline; text-underline-offset: 3px; }
@media (max-width: 900px) { .contest { grid-template-columns: 1fr; } }
@media (max-width: 480px) {
  .contest__steps > li { grid-template-columns: 36px minmax(0, 1fr); column-gap: 14px; }
  .contest__steps > li::before { width: 36px; height: 36px; }
  .contest__steps > li > strong { margin-top: 5px; }
}

.instances { display: grid; grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr); gap: 20px; align-items: stretch; }
.instance { display: flex; flex-direction: column; gap: 14px; }
.instance h3 { font-size: var(--fs-h3); padding-right: 64px; }
.instance__step {
  position: absolute; top: clamp(20px, 2.4vw, 30px); right: clamp(24px, 2.6vw, 34px);
  font: 800 4rem/1 var(--font-display); letter-spacing: -.05em;
  color: transparent; -webkit-text-stroke: 1.5px var(--border-hi);
}
.instance--active .instance__step { -webkit-text-stroke-color: var(--cyan); }
.instance__list { list-style: none; display: grid; gap: 10px; margin: 2px 0 8px; }
.instance__list li { display: grid; grid-template-columns: 18px minmax(0, 1fr); gap: 10px; color: var(--fg-2); }
.instance__list li::before { content: ""; width: 8px; height: 8px; margin: 10px 0 0 4px; border-radius: 50%; background: var(--fg-3); }
.instance--active .instance__list li::before { background: var(--cyan); }
.instance .link-arrow { margin-top: auto; }
.theme-light .instance--active { box-shadow: 0 0 0 2px var(--cyan-700), 0 30px 60px -36px rgb(8 109 168 / .45); }
.instance__arrow { display: grid; place-items: center; }
.instance__arrow .i { width: 48px; height: 48px; padding: 13px; border-radius: 50%; color: var(--accent); background: var(--surface); box-shadow: 0 0 0 1px var(--border); }
@media (max-width: 860px) {
  .instances { grid-template-columns: 1fr; gap: 12px; }
  .instance__arrow .i { rotate: 90deg; }
}

.split--top { align-items: start; }
.deadline {
  margin-top: clamp(32px, 4vw, 48px); max-width: 540px;
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: clamp(18px, 2.4vw, 28px); align-items: center;
  padding: clamp(22px, 3vw, 34px); border-radius: var(--r-xl);
  background: radial-gradient(120% 140% at 0% 0%, rgb(27 161 226 / .2), transparent 55%), var(--surface-1);
  box-shadow: inset 0 0 0 1px var(--line), var(--edge);
}
.deadline__value {
  font: 800 clamp(4.5rem, 3rem + 5vw, 7.5rem)/.85 var(--font-display); letter-spacing: -.06em; font-variant-numeric: tabular-nums;
  background: linear-gradient(170deg, #FFFFFF 10%, var(--cyan-300) 100%);
  -webkit-background-clip: text; background-clip: text; color: transparent;
}
.deadline__text { color: var(--text-2); font-size: var(--fs-lead); line-height: 1.4; }
.deadline__text strong { display: block; color: var(--text); }
.section--deep .timeline li::before { background: var(--bg-deep); }
.ombuds-timeline { margin-top: 8px; }
.ombuds-timeline li { padding-bottom: clamp(32px, 4vw, 48px); }
.ombuds-timeline li:last-child { padding-bottom: 0; }
.ombuds-timeline p { max-width: 46ch; }
@media (max-width: 480px) {
  .deadline { grid-template-columns: 1fr; }
}

.bank-panel {
  margin-top: 24px;
  display: grid; grid-template-columns: 72px minmax(0, 1fr); gap: 24px; align-items: center;
  padding: clamp(22px, 3vw, 36px); border-radius: var(--r-xl);
  background: var(--surface); box-shadow: inset 0 0 0 1px var(--border), var(--edge);
}
.bank-panel img { width: 72px; height: 72px; }
.bank-panel h3 { font-size: var(--fs-h4); margin-bottom: 6px; }
.bank-panel p { margin: 0; color: var(--fg-2); max-width: 78ch; }
.external-title { font-size: var(--fs-h4); margin: clamp(48px, 6vw, 72px) 0 18px; }
.external-card h4 { font-size: var(--fs-h3); letter-spacing: -.02em; }
.external-card .link-arrow { margin-top: 6px; }
.external-note { margin: 22px 0 0; }
@media (max-width: 560px) {
  .bank-panel { grid-template-columns: 56px minmax(0, 1fr); gap: 16px; align-items: start; }
  .bank-panel img { width: 56px; height: 56px; }
}